Mirumi, Labubu, Jelly Firkin bags — the trendy items of the moment
100% Verified AuthenticInspected before dispatch
Free Express ShippingTracked delivery in 2–4 days
30-Day Free ReturnsHassle-free money back
Customer Care 7 DaysReply within 4 hours
100% Verified AuthenticInspected before dispatch
Free Express ShippingTracked delivery in 2–4 days
30-Day Free ReturnsHassle-free money back
Customer Care 7 DaysReply within 4 hours
Mirumi in motion
Discover our iconic items in action.
Help & Support
Frequently Asked Questions
Shipping, returns, payment, currencies and tracking.
What are your shipping times and costs?
Free express delivery on all orders — 2–4 business days in Switzerland and Europe, 4–7 days for the rest of the world.
How do returns work?
You have 30 days to return an item for free via our return portal. Full refund upon receipt.
What payment methods do you accept?
Credit card, TWINT, Klarna, Apple Pay, and Google Pay. Secure payment with 256-bit encrypted SSL protocol.
Can I pay in my currency?
Yes: select your currency from the menu. Prices are displayed and the order is billed in that currency.
How do I track my order?
A confirmation email followed by a tracking link will be sent to you as soon as your order ships. You can also find your orders in your account.
How do I contact customer support?
Our team is available 7 days a week via the Contact page and by email at support@mirumi-official.com. Response within 4 business hours.
